It is important to know where your customer water shut-off valve is located. There may come a time when you need to turn off your water supply, whether it be for an emergency such as a burst pipe, or home renovations.The City’s valve is located before the meter. Customers are prohibited from tampering with the City valve, per Halsey Municipal Code. Doing so could result in a fine of up to $500. Located beyond the meter box on the customer side is your backflow device, which contains valves that can be used to shut-off your service. Additionally, there is a customer gate valve beyond the backflow device that can also be used.
